FAQs

Q: WHAT ARE YOUR BUSINESS HOURS?

A: Monday through Friday 6:30am to 8:00pm, Saturday and Sunday 9:00am to 7:00pm. Lobby is closed all major holidays - Thanksgiving Day, Christmas Day, New Year's Day, Easter, Memorial Day, July 4th and Labor Day


Q: WHAT IS YOUR MEDICATION POLICY?

A: We will gladly give your pet his prescription medication while he is in our care for $1.00 per administration.  These fees are per administration, no extra fee for multiple medications at the same time.  Sorry, we cannot do any IV's or injectables!


Q: WHAT ARE YOUR VACCINATION REQUIREMENTS?

A: Proof of vaccinations is mandatory!  We must be able to confirm vaccination records with your vet within 15 minutes of your arrival or your pet will not be accepted.  For the health and safety of all our clients, there are no exceptions to this policy.  Feel free to have your vet fax vaccine records to us before your arrival.  Fax to 770-486-5133.

Dogs: Must have rabies, DHLPP & bordetella. Canine influenza is not required, but is highly recommended.
Cats: Must have rabies & FVRCPP.  Feline leukemia is not required, but highly advised.


Q: DO YOU OFFER GROOMING?

A: Our grooming center is right-in-house!  We offer bathing services and can also do brush outs and nail trims. Phone us or ask at the dest to learn more.


Q: WHICH PETS ARE NOT ACCEPTED?

A: Puppies under 16 weeks, aggressive pets, epileptic or diabetic pets and post-operative patients.


Q: WHAT DO YOU DO FOR MY PET IN CASE OF A MEDICAL EMERGENCY?

A: In the rare case that your pet should require veterinarian attention, rest assured that The Fur Pet Resort will contact you, then transport your pet to your vet's office.  If the vet you normally use is not reachable, there are many 24 hour emergency vet clinics in the immediate area to choose from.


The Fur Pet Resort reserves the right to refuse any pet for any reason.

 
 

What to Look for in a Reputable Pet Resort?

Questions to ask when choosing the best pet resort for your family pet.

 

Q: WHAT CERTIFICATIONS DO YOU HAVE?

This is one of the first questions to ask. You'll want to make sure the staff has been properly trained and is a member of a professional trade organization.


Q: WHAT ABOUT SAFETY AND PLAY?

Look for a resort that offers group play, off-leash opportunities and play programs with exercise.  It's also great if your pet can socialize with other dogs, as long as they're separated by breed, size and temperament, and supervised at all times.


Q: WHAT ABOUT THE PROPERTY'S SPACE, LIGHTING AND TEMPERATURE?

You want to feel good that your pet won't be overly hot or cold, that they'll have the right mix of bright and low lighting.  The resort should also look and smell clean, with sufficient ventilation and plenty of space to move around.  Cats should be separated from dogs, and there should be space between food bowls and litter boxes.  Also ask how the pets are kenneled and what kind of bedding is used.  Outdoor areas should have protection from wind, rain and snow.


Q: ADDITIONAL CONSIDERATIONS:

Make sure the state has been conducting kennel inspections at the resort.  License and certifications should be on display.  Also, check online reviews and ask around for great recommendations from people you trust.